(3 months fixed term)

Are you a dynamic administative assistant with great organisation skills?

Part time 3 days per week, or equivalent hours negotiable.

Position Scope

The primary function of this role is to ensure a high level of administration support is provided to internal and applicable external stakeholders, included but not limited to the CEO and the Menzies administration team.

Key Responsibilities and Duties

·         Maintain a positive work culture using a solutions-based approach.

·         Maintain confidentiality and ensure privacy of clients, staff and customers at all times.

·         Perform clerical duties such as filing, mailouts, photocopying, transcribing, emailing, meeting minutes, development of annual stakeholder network meeting calendars

·         Development o f grant responsibilities and governance compliance obligations calendars

·         Arrange meetings, events and activities as directed

·         Coordination of planned and unplanned maintenance works where required

·         Support CEO to implement project plans and associated tasks, and grand application approval processing including project templates

Core competencies

·         Excellent communication and presentation skills

·         Ability to multi-task, prioritize, and manage time effectively

·         Ability to be resourceful and proactive when issues arise

·         Excellent phone manner with attention to response times

·         Strong customer service focus and commitment to providing quality service with demonstrated ability to relate to people from various backgrounds.

·         Ability to develop and maintain positive working relationships with staff and clients

·         Ability to always maintain confidentiality and diplomacy

·         The ability to promote the importance of workplace safety, responsibilities of the employer and employee.

·         Ability to prepare draft letters, memos, meeting minutes and other correspondence


·         Communication and Interpersonal skills characterised by patience, clarity and empathy at a personal, written and telephone level


·         Organisation and time management skills to organise own work and work of others, to establish priorities and meet deadlines

·         Ability to work in an area with changing and sometimes conflicting priorities.

·         Ability to maintain productive and efficient output in a busy work environment.

·         Good listening skills and the ability to work under pressure

·         Current Victorian Drivers Licence

Computer skills

·         Working knowledge of MS Outlook, MS Office (including Word, Excel, Powerpoint), Google Chrome, Canva Pro

·         The ability to learn new computer programs

Qualifications and Experience

·         Qualifications in Business or Administration or related qualification and/or Experience in administration/ reception/ clerical role

·         Proven customer service experience

·         Experience in a busy client and customer focused environment

Key Performance Indicators

·         Improved reception productivity by channelling communications throughout the organisation

·         Support and adhere to Menzies Support Services policies and procedures, code of conduct and relevant acts, legislation.

·         Maintain and initiate strong stakeholder relationships.

Enquiries: ceo@menziessupport.org.au

Our programs and events are held on the lands of the Taungurung people and we wish to acknowledge them as Traditional Owners. We would also like to pay our respects to their Elders, past, present and emerging and Aboriginal Elders of other communities who may be here today.

We acknowledge that we are on Taungurung Country. We hereby express our respect for the Taungurung people, who are the Traditional Owners of the land on which we are based. We pay our respects to their leaders and Elders past, present and emerging, for they hold forever the memories, traditions, culture and hopes of all Taungurung people. We express our gratitude for the sharing of this land.

Menzies Support Services is committed to safe and inclusive places, policies and services for people of LGBTIQ communities.

Menzies Support Services is committed to safe and inclusive places, policies and services for people of LGBTIQ communities.

Menzies Support Logo Transparent

Phone us:

03 5772 1888

ABN: 51 724 115 911. Dame Pattie Menzies Centre Inc. is a registered charity with the ACNC. Incorporation number: A0008477W.

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